contact us

We love to hear from you! To save you time, we always send an email tracking confirmation when your item ships. You can also view answers to many commonly asked questions on our FAQ page.

Have questions about making a purchase or need help with an existing order? Anything not covered by the FAQ? Please email us at: support@lily-jade.com - We LOVE to help :)

Warranty support: Be sure to email us pictures to help us see what is going on.

Need to talk? We are available by phone 210-701-0452 between the hours of 9AM – 5PM CST. If we don’t answer be sure to leave a message we will always call you back. Thanks!

Interested in joining the Lily Jade family.

Please submit your resume to hr@lily-jade.com.

Thank you for visiting Lily Jade.