Contact Us

We love to hear from you! To save you time, we always send an email tracking confirmation when your item ships. You can also view answers to many commonly asked questions on our FAQ page.

Have questions about making a purchase or need help with an existing order? Anything not covered by the FAQ? Please email us at - We LOVE to help :)

For warranty related support, please email us at to initiate contact with Customer Care. Be sure to provide photo's so we can evaluate your concern.

Need to talk? We are available by phone at (210)-701-0452 between the hours of 9 AM – 5 PM CST. If we don’t answer be sure to leave a message we will always call you back. Thanks!


Lily Jade loves its Affiliates!

At Lily Jade, we take pride in our affiliate program which rewards you for sharing your love of the brand and our products!

Highlights of our affiliate program are:

  • Up to 10% commission on all sales
  • 30 day cookie—You get credit for any orders within 30 days of the original click placed by the customer
  • Average order size of $275!
  • Exclusive promotions, content, and codes that you can adapt for your own marketing efforts

    Click here to get started!

    Interested in Collaborating with Lily Jade?

    If you are interested in collaborating with Lily Jade. Please click on the appropriate form below and submit after completing.



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          Join our email family and never miss a deal!